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Search: Posts Made By: Susan E.
Forum: Forums features September 19th, 2007, 04:56 PM
Replies: 0
Views: 14,561
Posted By Susan E.
What exactly are forums? What are they used for?

Of course this very post is part of a forum.

Forums are useful for many-to-many communications and discussions. They can be thought of as similar to a town meeting. Many discussions can be...
Forum: Blogs features September 19th, 2007, 04:50 PM
Replies: 0
Views: 9,801
Posted By Susan E.
What exactly is a blog anyway? What are they used for?

A blog can be thought of as being similar to a newspaper column.

It is primarily a one-to-many form of communication. That is one person (or group if it is a group blog) writes a blog for many...
Forum: Blogs features September 19th, 2007, 04:44 PM
Replies: 0
Views: 609,703
Posted By Susan E.
Who can create a Group Blog?

The privacy settings for the group in question determine who can create or edit the group's blog.

A group can be set up with the following permissions for editing the group blog:

1) anyone in...
Forum: Community Management Best Practices September 14th, 2007, 11:55 AM
Replies: 0
Views: 11,816
Posted By Susan E.
Entertaining short video about RSS feeds

Short, funny, effective - I love the technique!


http://www.commoncraft.com/rss_plain_english
Forum: Community Management Best Practices September 14th, 2007, 11:52 AM
Replies: 3
Views: 98,866
Posted By Susan E.
Differences between Blogs and Forums

Lee LeFever wrote an interesting article comparing/contrasting the uses of Blogs and Forums. It may help you decide when to use which tool for communications in your Community.

...
Forum: Enhancement Requests September 13th, 2007, 01:52 PM
Replies: 0
Views: 9,171
Posted By Susan E.
How to VOTE on enhancements on this forum

Use the "Rate Thread" (in upper right blue toolbar, just above this post) to assign a star ranking to the enhancements that are most important to you. Comments are helplful also - explaining...
Forum: Blogs features September 13th, 2007, 01:08 PM
Replies: 0
Views: 9,671
Posted By Susan E.
Can I delete Comments made to a Blog Post?

You can delete Comments on any Blog that you have the rights to edit.

Bring up the blog in question
Click on Edit Blog
Click on Edit Posts
Click on the number in the Comments column of the post...
Forum: Library features September 13th, 2007, 01:04 PM
Replies: 0
Views: 11,057
Posted By Susan E.
How can I create a new Folder in the Library?

Only Administrators can create Library folders, so talk to your Community Administrator.
Forum: Community Management Best Practices September 6th, 2007, 05:36 PM
Replies: 1
Views: 12,180
Posted By Susan E.
And yet another video - about Social Bookmarking

A great simple explanation -

http://www.commoncraft.com/bookmarking-plain-english

Will Lee LeFever get an Oscar?
Forum: Community Management Best Practices September 6th, 2007, 05:34 PM
Replies: 0
Views: 10,984
Posted By Susan E.
Another great video - about Wikis this time

Another short and funny one -

http://www.commoncraft.com/video-wikis-plain-english
Forum: Community Management Best Practices September 6th, 2007, 05:30 PM
Replies: 0
Views: 11,394
Posted By Susan E.
What if you gave a party and nobody came?

Managing an online community is a lot like giving a party. Lee LeFever explains the tasks that make both a success:

http://www.commoncraft.com/blog/your-community-party-waiting-happen
Forum: Community Management Best Practices September 6th, 2007, 02:51 PM
Replies: 1
Views: 14,409
Posted By Susan E.
Common pitfalls of building online communities

An interesting article by a social web designer. Useful list of things to avoid when starting an online community.

http://bokardo.com/archives/common-pitfalls-of-building-social-web-applications/...
Forum: Community Management Best Practices September 6th, 2007, 02:38 PM
Replies: 0
Views: 10,686
Posted By Susan E.
TechSoup's Encyclopedia of Net2 Resources

" ... you probably already know that NetSquared is a project of TechSoup, but in case you don't know, TechSoup has a separate web site from NetSquared, and over the last few months they have written...
Forum: Library features September 6th, 2007, 02:11 PM
Replies: 0
Views: 10,809
Posted By Susan E.
Can I subscribe to a library?

That is, can I receive an RSS feed from a library?

Currenlty, you can subscribe to RSS feeds for the Blogs and Forums. We do plan to add RSS feeds for other areas of the site too, including the...
Forum: Administration tools September 4th, 2007, 02:06 PM
Replies: 1
Views: 4,679
Posted By Susan E.
Is there a way to export Community data into Excel, etc.?

Currently there is not a way for you to export data for use in Excel, etc., although that is an enhancement request that has already been logged in the Engineering database. So it is on our...
Forum: Administration tools September 4th, 2007, 02:02 PM
Replies: 3
Views: 12,033
Posted By Susan E.
Is there a way to get a list of who is getting their emails "on the web only"?

There is currently no way to get a list of people who have chosen to "read emails on web only" for a given Group. You can go to the email archive, click on the "emails sent" to see exactly who is...
Forum: Administration tools September 4th, 2007, 01:58 PM
Replies: 0
Views: 4,290
Posted By Susan E.
Can I get a notice every time a member changes their address/phone?

Yes, we at GoLightly can turn a switch either on or off regarding those notices. If you request us to turn the switch on for your site, you will get the notices, otherwise you will not.
Forum: Administration tools September 4th, 2007, 01:47 PM
Replies: 5
Views: 5,628
Posted By Susan E.
What are the mandatory fields for the file used to import people into the Community?

Actually the only thing you must have to import people is their email
address. Although usually the file will have at least first and last names
also. Other than that, it is up to you what you...
Forum: Groups features September 4th, 2007, 01:42 PM
Replies: 0
Views: 9,101
Posted By Susan E.
Why are some of the Groups that members belong to not showing up on their Profiles?

If a member has checked the “Do not show this Group on my "View Profile" page” option for a given Group, his/her membership in that Group does not show up on his/her profile.

Another reason a...
Forum: Profiles (My Page) features September 4th, 2007, 01:41 PM
Replies: 1
Views: 52,219
Posted By Susan E.
Why are some of the Groups members belong to not showing up on their profiles?

If a member has checked the “Do not show this Group on my "View Profile" page” option for a given Group, his/her membership in that Group does not show up on his/her profile.

Another reason a...
Forum: Administration tools September 4th, 2007, 01:35 PM
Replies: 0
Views: 4,130
Posted By Susan E.
Can I change the name of the Everyone Group?

You can change the name of the Everyone group by following these steps:

1) go to Groups
2) click on the Everyone Group
3) click on Edit Group Settings
4) click on Edit Basic Info
5) in the...
Forum: Groups features September 4th, 2007, 01:31 PM
Replies: 0
Views: 15,015
Posted By Susan E.
Can I keep my email address completely private?

You can "hide" your email address on your Profile page, but your email address will still show in emails you send to Groups and in the email archives.

This is the text on the site on the My...
Forum: Forums features September 4th, 2007, 01:24 PM
Replies: 2
Views: 10,420
Posted By Susan E.
Can I subscribe to a Forum with email?

Yes, you can subscribe to individual threads in a Forum. Go to the thread you wish to subscribe to and in the Thread Tools drop-down box, click on "Subscribe to This Thread". You can choose to get...
Forum: Administration tools September 4th, 2007, 01:18 PM
Replies: 1
Views: 11,998
Posted By Susan E.
Can I delete a lot of people at once?

There is currently no way to do a "mass" deletion. So doing each person one-at-a-time is the only way at the moment to delete them.
Forum: Groups features September 4th, 2007, 01:11 PM
Replies: 0
Views: 9,510
Posted By Susan E.
The number of Group emails sent doesn't look right

If you go to Email Archives for a given group, and for a given sent email, click on the number in the Stats column that says "29 sent" or "925 sent" or whatever, you can see exactly who was actually...
Showing results 1 to 25 of 74

 
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