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Search: Posts Made By: Laura R.
Forum: Blogs features July 28th, 2014, 11:14 AM
Replies: 1
Views: 31,288
Posted By Laura R.
Re: How many followers?

Hi Sue Ray - Thanks for asking this question. Unfortunately there is no way to tell how many community members are following a particular blog.

Please feel free to email us at...
Forum: Welcome (Home) Page features June 19th, 2013, 01:58 PM
Replies: 3
Views: 13,154
Posted By Laura R.
Re: Adding a custom tab to the top nav

You can change the order of those top navigation items by specifying a new sort order in the database field 'top_nav_items_sort_order'.

I have replied to you separately also in a new support case...
Forum: Welcome (Home) Page features June 19th, 2013, 12:56 PM
Replies: 3
Views: 13,154
Posted By Laura R.
Re: Adding a custom tab to the top nav

You need to go to Admin Tools, Database Settings, select the Navigation tab.

Turn the database setting 'top_nav_custom_tab1_on' to True.
Click on 'clicking here' in the description of this tab to...
Forum: Administration tools February 19th, 2013, 11:54 AM
Replies: 0
Views: 40,484
Posted By Laura R.
How to Add/Edit "Member Spotlight"

The Member Spotlight module rotates through members of your choosing. It can also include any item or event that you wish to spotlight. Each time the Welcome page is refreshed a new item from your...
Forum: Enhancement Requests November 9th, 2012, 11:18 AM
Replies: 3
Views: 40,566
Posted By Laura R.
Re: mobile app

I can't say anything right at the moment, but we are planning to make an announcement before the end of the year.
Forum: Enhancement Requests November 9th, 2012, 10:06 AM
Replies: 3
Views: 40,566
Posted By Laura R.
Re: mobile app

Our engineers are working on the mobile version and we hope to have new features available over the next few months.
Forum: Enhancement Requests November 9th, 2012, 10:05 AM
Replies: 2
Views: 10,303
Posted By Laura R.
Re: Post new library items in community feed

Thanks Jonathan, for this suggestion - we do plan to add this feature.
Forum: Groups features October 5th, 2012, 09:22 AM
Replies: 4
Views: 40,864
Posted By Laura R.
Re: Viewing the archived groups

At the bottom of group listing page, is a link to the archived groups.
Only Admins can see this link.
You can also select to permanently delete a group from the group settings page.
Permanently...
Forum: Groups features October 5th, 2012, 08:52 AM
Replies: 4
Views: 40,864
Posted By Laura R.
Re: Viewing the archived groups

Hi Paul, Once a group is archived you cannot access it anymore. However the data for that group still remains.
Currently our engineers will need to un-archive it for you if needed.
We do want to...
Forum: Administration tools September 10th, 2012, 09:51 PM
Replies: 0
Views: 16,511
Posted By Laura R.
Adding/changing content on the Welcome Page

To edit the Welcome Page, first go to the Welcome Page and then click on TURN EDIT LINKS ON in the upper right corner.
You will see that the Welcome Page turns into a series of "modules".
Each...
Forum: Library features August 29th, 2012, 09:06 AM
Replies: 0
Views: 50,782
Posted By Laura R.
Consider using PDF files for Read Only Document files

If you have Office (WORD, POWERPOINT, EXCEL) documents that you want to upload to your library, then you should consider if these are for viewing only, or if you want to allow your members to...
Forum: Groups features July 20th, 2012, 02:25 PM
Replies: 0
Views: 10,684
Posted By Laura R.
How to Create a New Group

STEP 1: Go to the “Groups Tab” and click “Start New Group” from the drop-down menu.


44





STEP 2: A form will appear, prompting you to provide information about your group.
Forum: LauraTest July 11th, 2012, 09:20 PM
Replies: 0
Views: 3
Posted By Laura R.
Test thread from Laura

this is a test thread
Forum: Administration tools June 21st, 2012, 11:44 AM
Replies: 0
Views: 9,603
Posted By Laura R.
How can I change email delivery options for all members in a group?

There is a feature available on the group home page to change the email delivery settings for all participants of that group.

Go to the group's home page, select Edit Group Settings, Add/Remove...
Forum: Calendar features November 28th, 2011, 01:20 PM
Replies: 1
Views: 46,645
Posted By Laura R.
Re: Importing a Calendar

Hi Michele, you can export a community event to your Outlook Calendar. You can not yet import an event from Outlook.
Forum: Test Group October 16th, 2011, 11:24 AM
Replies: 0
Views: 2
Posted By Laura R.
Forum: Common Member Tasks August 12th, 2011, 03:31 PM
Replies: 3
Views: 30,812
Posted By Laura R.
Re: Glossary of Terms and their uses

A group forum is a forum linked to a specific group and the link can be shown on the group's home page.
You can also mark that forum as only accessible by the group's participants.
Forum: Community Management Best Practices August 12th, 2011, 03:26 PM
Replies: 3
Views: 93,968
Posted By Laura R.
Re: Differences between Blogs and Forums

Here are a few more links that examine this difference

http://curezone.com/blogs/fm.asp?i=966891
...
Forum: Administration tools August 11th, 2011, 01:09 PM
Replies: 2
Views: 13,357
Posted By Laura R.
Re: How do I remove someone as a Moderator of a Group?

Thanks Nancy - I have now updated these instructions.
Forum: Community Deployment FAQs July 18th, 2011, 09:02 AM
Replies: 2
Views: 15,696
Posted By Laura R.
Re: Adding and Using Google Analytics

The Google Analytics report will tell you -

Number of Visits
Absolute Unique Visitors
Pageviews and of these views which actual pages were visited
Average Pageviews per visitor
Time on Site...
Forum: Library features June 23rd, 2011, 12:30 PM
Replies: 1
Views: 9,914
Posted By Laura R.
Re: Uploading a batch of files at one time

Hi John - we do have the capability to upload a ZIP file of photos or files into a folder. I have created a support case to turn this feature on for your site. I will follow up with an email from...
Forum: Administration tools June 7th, 2011, 08:47 AM
Replies: 3
Views: 10,516
Posted By Laura R.
Re: Is there a way to get a list of who is getting their emails "on the web only"?

Hi Del, I realize we do now have a new feature that might help you here.You can get this report by individual group.

Please go to the Group page, select Edit Group Settings, Add/Remove Emails....
Forum: Administration tools May 5th, 2011, 12:29 PM
Replies: 2
Views: 14,350
Posted By Laura R.
Re: Changing the layout of content pages (changing template)

Katie - you could do that by editing the module (Turn Edit Links On)

Then in the Name of Module box you can use HTML code to specify font size.
Forum: Forums features April 27th, 2011, 11:16 AM
Replies: 6
Views: 46,941
Posted By Laura R.
Re: Common Forums tasks

Hi Katie - I am going to create a support case for this and reply to you this way.

Thanks, Laura
Forum: Forums features April 27th, 2011, 10:33 AM
Replies: 6
Views: 46,941
Posted By Laura R.
Re: Common Forums tasks

I don't believe this is configurable.
The forums use vBulletin software.
There are various configuration settings which you can access by selecting Admin Tools, Forum Control Panel.
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