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Forum: iMIS Bridge Deployment FAQs September 30th, 2014, 01:26 PM
Replies: 0
Views: 45,154
Posted By Dale John M.
Upgrading to iMIS 20 or Moving to New Server

This article provides the information you need to configure iMIS 20 to connect with Advanced Communities (GoLightly).

Single Sign On
To configure single sign on, please go to the Learning Center...
Forum: Community Deployment FAQs August 28th, 2014, 10:28 AM
Replies: 0
Views: 36,970
Posted By Dale John M.
Configuring Single Sign On With iMIS 20

This article provides the information you need to configure Single Sign On for Advanced Communities (GoLightly) to work with iMIS 20. To find information about configuring the Databridge, please see...
Forum: Community Deployment FAQs June 19th, 2012, 05:02 PM
Replies: 0
Views: 18,509
Posted By Dale John M.
How do I let non-members use a part of my network?

There are many reasons why you might want to let non-members have access to a portion of your community, including having some conversations open to anyone as a way to encourage people to join your...
Forum: Community Deployment FAQs June 19th, 2012, 04:59 PM
Replies: 0
Views: 9,591
Posted By Dale John M.
Restricted Members FAQ

Coming Soon.

Q1: Can a restricted member join any groups?

Q2: Can I restrict certain groups to members only?

Create "Members" group
Populate it by linking it to a View driven by...
Forum: iMIS Bridge Deployment FAQs June 12th, 2012, 02:10 PM
Replies: 0
Views: 22,563
Posted By Dale John M.
iMIS Bridge and Email Addresses FAQ

Q1. Two IMIS records exist with two different names, two different member ID #s, two different sets of username/password, but share the same email address. Does GoLightly give both records access?...
Forum: iMIS Bridge Deployment FAQs December 22nd, 2011, 03:39 PM
Replies: 0
Views: 29,155
Posted By Dale John M.
Configuring Web Services Firewall IP Address Restrictions

When setting up web services, it is a security best practice to restrict access to the iMIS SOA/Web Services "EntityService.svc" file to only the servers you want to give access to web services.
...
Forum: iMIS Bridge Deployment FAQs August 9th, 2011, 05:25 PM
Replies: 4
Views: 19,667
Posted By Dale John M.
iMIS Bridge: Website Field

Hello Kirsten, the Website field has been added to GoLightly's summer release, coming to all clients end of August.
Forum: Community Manager Discussions May 17th, 2011, 12:15 PM
Replies: 2
Views: 19
Posted By Dale John M.
Importing Lyris Message Archives into GoLightly

I have good news Craig -- Lyris listserv archives can be imported into your community groups using the built-in "Import Emails from MBOX" feature. We have imported 20K+ emails within just a few...
Forum: Administration tools March 11th, 2011, 01:34 PM
Replies: 5
Views: 14,277
Posted By Dale John M.
That is correct Pam. The "engaged users" column...

That is correct Pam. The "engaged users" column also includes people who have received an email from any group. You can look at the report for each month to find who has visited the website using...
Forum: Community Deployment FAQs February 20th, 2011, 08:13 AM
Replies: 0
Views: 10,651
Posted By Dale John M.
Why can I not get to my community (or send emails) from the office? (Internal DNS)

When you first try to get to your new community from the office, do you get a browser error message saying "Sorry, we couldn't find..."? Or messages sent from your office's Exchange server are not...
Forum: iMIS Bridge Deployment FAQs February 17th, 2011, 03:41 PM
Replies: 0
Views: 17,679
Posted By Dale John M.
How to create Web Services administration account for iMIS

This account will read from and write information to your iMIS server, and should be authorized for web access.

Please set the User ID to "WebServices". There are two "Authorization Levels" for...
Forum: iMIS Bridge Deployment FAQs November 4th, 2010, 08:41 AM
Replies: 0
Views: 16,777
Posted By Dale John M.
Where can I change the iMIS Web Services Password?

Background:

GoLightly is a hosted solution that pulls data from <span class="imis_logo">iMIS</span> via ASI’s “<span class="imis_logo">iMIS</span> SOA / Web Services” module.
To pull this data,...
Forum: iMIS Bridge Deployment FAQs November 3rd, 2010, 03:37 PM
Replies: 4
Views: 19,667
Posted By Dale John M.
How to pull additional phone from iMIS

Hello Kathryn, you can configure which phone numbers you want to pull into your social network here:

First, find the "PhoneType" label used in iMIS for the phone you want to bring over:

Admin...
Forum: Enhancement Requests November 3rd, 2010, 01:27 PM
Replies: 1
Views: 9,316
Posted By Dale John M.
Multi-day events on event calendar

It was just pointed out that we haven't updated this since the multi-day event feature was added:

Yes, you can add a multi-day event by choosing “Repeats” (under the “End” time) and choosing...
Forum: Email Listserv August 16th, 2010, 01:08 PM
Replies: 0
Views: 10,791
Posted By Dale John M.
How do I migrate from an existing Listserv (like Lyris)?

In most cases GoLightly's full suite is less expensive than similar email listserv services. Because of this many associations migrate their listservs to GoLightly. This article describes the steps...
Forum: iMIS Bridge Deployment FAQs August 16th, 2010, 08:51 AM
Replies: 0
Views: 18,389
Posted By Dale John M.
Web Services SSL Certificate

<strong>Social Networking for <span class="imis_logo">iMIS</span> Bridge:
Install Publicly Signed SSL Certificate (https) for <span class="imis_logo">iMIS</span> SOA / Web Services</strong>
This...
Forum: Email Listserv August 3rd, 2010, 10:26 AM
Replies: 0
Views: 7,968
Posted By Dale John M.
How can I customize the text at the top of every email?

If you want to add text at the top of every email (sometimes referred to as the header of an email), you can follow these instructions.

"Admin Tools"
> "Edit (Advanced)" (under Manage Site...
Forum: Administration tools June 23rd, 2010, 04:38 PM
Replies: 0
Views: 12,172
Posted By Dale John M.
Security Role Manager: What authority does each role provide?

Under "Admin Tools" in the left navigation you will see "Manage Security Roles". If you click this link you will find a page with "Security Roles" (e.g., Admin, Data Manager, BBS Admin, etc.) listed...
Forum: Community Deployment FAQs June 15th, 2010, 03:42 PM
Replies: 0
Views: 10,780
Posted By Dale John M.
Adding Secure SSL Certificate to Your Community

GoLightly can run your community from an "https" URL as a premium service (i.e., using an SSL certificate). If you are instead interested in the process of ordering & installing an SSL secure...
Forum: Community Management Best Practices June 3rd, 2010, 01:10 PM
Replies: 0
Views: 10,593
Posted By Dale John M.
Regular Tasks for Community Managers: How to Energize your Community

Daily

Monitor community activity and make sure appropriate people respond to questions. To best monitor community activity, turn on all email notifications on the "Notification Settings" page...
Forum: Community Management Best Practices June 3rd, 2010, 12:48 PM
Replies: 0
Views: 10,512
Posted By Dale John M.
Suggested Survey Questions to Gauge Satisfaction with Online Community

Have you used social networking or social media tools (i.e. Facebook, Linkedin, MySpace, others) prior to logging in to this Community?
I found the process to log-in to this Community and establish...
Forum: iMIS Bridge Deployment FAQs May 26th, 2010, 12:18 PM
Replies: 0
Views: 17,735
Posted By Dale John M.
Where can I edit Sign In error messages for iMIS?

There are two scenarios when your members might get a sign-in error message.

1) Account Does not Exist in Social Network
Your member cannot sign in because a) they are not on the...
Forum: Library features May 25th, 2010, 03:57 PM
Replies: 6
Views: 11,113
Posted By Dale John M.
We always keep the latest training schedule on...

We always keep the latest training schedule on the Community Calendar: http://www.golightly.com/c/month.php
Forum: iMIS Bridge Deployment FAQs March 29th, 2010, 10:37 AM
Replies: 0
Views: 16,835
Posted By Dale John M.
How often does iMIS update my social network?

The Social Networking for <span class="imis_logo">iMIS</span> bridge is built to:

Make sure your Social Network has up-to-date profile and group information
Run in the background, so your staff...
Forum: Community Deployment FAQs March 15th, 2010, 03:55 PM
Replies: 3
Views: 13,570
Posted By Dale John M.
If you have made a change to this agreement and...

If you have made a change to this agreement and want all of your members to have to agree to this User Agreement again, please let us know at "support@golightly.com" and we can trigger your network...
Showing results 1 to 25 of 82

 
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